What is Viva Goals? "Having clear goals and measures of success at the highest levels of the organization helps everyone understand what’s important and align their work to the organizations most valued priorities. It sets the context for the work of the team and creates a shared vision, which is especially important when working in …
Author: Ben Rooke
A collaborative and technically minded professional with over 15 years experience working with various technologies to help achieve success, increase productivity and drive improvements in communication. Passionate about people and helping to deliver success using the latest technology.
January Updates for Microsoft Teams
Microsoft have announced a large selection of new feature updates to Teams this month including updates for devices, meetings and phone system. I thought I would highlight some of the bigger updates announced. Walkie Talkie App. Microsoft announced an update on the Walkie Talkie app for Microsoft Teams. This means that frontline workers can communicate …
Important changes coming to phone number assignment using Teams PowerShell Module.
Microsoft have announced an important change to how admins will need to manage telephone numbers using the Teams Powershell module. Microsoft plan to retire some of the cmdlets used to assign numbers to Teams users by mid April. As a result admins will no longer be able to add/remove numbers from users or resource accounts …
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Adding Direct Routing Numbers via Teams Admin Center
As part of a phone system feature update recently released by Microsoft, administrators will now have the ability to add telephone numbers and extensions for Direct Routing within the Teams Admin Center. For the purpose of this post I have used a test environment and will be assigning one of the users a number for …
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Ignite 2021: Hybrid Workspaces
The last few years have seen some huge developments in how the employee experience is viewed and how the modern workplace can be shaped to provide the best environment for employees to stay productive while working from anywhere on the planet. I think its fair to say that the established norms of how we have …
What’s New for Microsoft Teams Phone System?
Microsoft have announced several new updates for telephony within Microsoft Teams. These include services such as Operator Connect and Managed SBC from Metaswitch as well as updates on calling features and hardware. Operator Connect Operator Connect will become generally available this week, allowing organizations to enable PSTN services in Teams with participating operators. If you …
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Native Call Recording and Transcription for Microsoft Teams
Microsoft have recently released an update on Teams Roadmap ID 83497. Teams will soon have the ability to record and transcribe 1:1 VOIP and PSTN calls. The call recording and transcription will be visible in your call history within the call details panel. This will be a huge feature addition for PSTN users. Microsoft have …
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New Teams Certifications MS-740 & MS-720
Following the beta release of the new Microsoft Teams Support Engineer certification ( MS-740 ) I was keen to see what Microsoft would have in store during their Inspire conference. During their "Grow your Business with Hybrid Workplace" session Microsoft revealed that not only would the MS-700 exam be getting an update but also confirmed …
New Accessibility Feature in Teams.
A recent LinkedIn post by Randy Chapman alerted me to a new addition to Teams calling features. As part of its drive to improve accessibility, Microsft has now intoduced Live Captioning for audio calls. So how do you turn it on and what does it look like? When receiving a call, head to the ellipses …
New Teams Insights to Help Promote Wellbeing and Productivity.
2020 has seen homeworking thrust upon many firstline and information workers across the globe and with this has come the pressure of trying to maintain productivity and a healthy work-life balance. over 30% of firstline and information workers are seeing signs of stress and mental fatigue as they try to squeeze in meetings, complete tasks, …
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Ben Talks Teams 