Microsoft recently announced that they would be rolling out reports that show PSTN usage as well as users who are blocked from making PSTN calls. If you are a global admin of a tenant that has PSTN-calling enabled, you will be able to view a PSTN usage report in the Microsoft Teams admin centre. You …
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Setting Up AA/CQ within Teams
Hi All. So, I need to apologise for this being so late, but I have finally got around to writing about Auto Attendants and Call Queues within the Teams environment. These features have been available for some time now and people may or may not have had experience in setting them up but once I …
Skype for Business Online Retirement Plan
As Teams has become the centre of collaboration for Office 365, Microsoft have Officially announced that Skype for Business Online will finally retire on July 31, 2021. End users will see no change in service during this period but this now means that they have 2 years in which to implement their transition to Microsoft …
Teams Hits 13m a Day!
Ahead of their Inspire Conference in Las Vegas, Microsoft have published figures surrounding their DAU ( Daily Active Users ) stats for Teams. With it, they have decided to go all out and show the head to head figures with Slack. In their recent Blog Post Microsoft also state that more than 19 million people …
Teams Priority Notifications.
At the start of June Microsoft announced Priority Notifications as a new addition to the Teams feature set. Priority Notifications allow a user to mark a chat message in Teams as “Urgent”. Unlike regular “important” messages, Urgent Messages (aka “priority notifications”) notify users repeatedly for a period of 20 minutes or until messages are picked …
Book Rooms with Proximity-based Teams Rooms…
We all know that feeling of panic, trying to locate available conference rooms thanks to a last minute meeting. Thanks to Proximity-based meeting join for Microsoft Teams Rooms, those days are gone!With Proximity-based meeting join the Teams app on your desktop or mobile phone will search for a Teams-enabled room for you to use that is nearby and available. …
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Microsoft Cloud Auto Attendant and Call Queues using Direct Routing.
It has been some time since I have been able to sit and jot down my thoughts so I must apologise if some of this info is a little old. For me, this feature update could not have come soon enough. Microsoft recently announced that you will now be able to use your PSTN numbers …
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Yealink Global Roadshow 2019
I was fortunate enough to be invited to attend the last stop for Yealink’s Roadshow tour of the UK down at Mercedes-Benz world in Surrey. I was extremely excited to see what solutions were available and was not disappointed. Yealink’s voice device solutions comprised of the T4 and T5 series as well as the CP960 …
Citrix HDX Optimisation for Microsoft Teams.
Following the Citrix Synergy conference, Citrix have revealed their solution for integration with Teams. Citrix Virtual Apps and Desktops will get a feature rich user experience with HDX Optimisation. The HDX Media Engine built into the Citrix Workspace app will safeguard optimized device and media handling. HDX optimized Teams for Citrix is only currently available …
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Manage the Discovery of Private Teams
Microsoft have now added a feature to allow control of whether private teams can be discovered by users within an organisation. When a private team is discoverable, it shows up in search results and is also included in suggestions in the gallery alongside public teams. This makes it easy for users to search #microsoftteams for and …
Ben Talks Teams 